At Natural Max UAE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit naturalmaxuae.com or make a purchase from us.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
Personal Information You Provide
When you make a purchase or create an account, we collect:
- Name
- Email address
- Billing & shipping address
- Phone number
- Payment details (processed securely via PCI-compliant gateways)
- Order history
Automatically Collected Data (Device Information)
When you browse our site, we collect:
- IP address
- Browser type & version
- Pages visited, time spent, and navigation patterns
- Cookies & tracking technologies (see Section 4)
2. How We Use Your Information
We use your data to:
✔ Process & fulfill orders
✔ Prevent fraud & enhance security
✔ Improve website performance & user experience
✔ Send order updates & promotional offers (with consent)
✔ Comply with legal obligations
3. Sharing Your Information
We only share data with trusted third parties for:
- Shipping & delivery (Professional Courier, Runway Courier)
- Marketing & analytics (Google Analytics, Facebook Pixel)
- Legal compliance (if required by UAE law)
We never sell your personal data.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember cart items
- Analyze site traffic
- Personalize ads (opt-out via Your Online Choices)
You can disable cookies in browser settings, but some site features may not work.
5. Your Rights (UAE & GDPR Compliance)
You have the right to:
- Access, correct, or delete your data
- Opt out of marketing emails
- Withdraw consent (where applicable)
To exercise these rights, email support@naturalmaxuae.com.
6. Data Security & Retention
- Encrypted transactions (SSL/TLS)
- Secure payment gateways (PCI-DSS compliant)
- Limited employee access to sensitive data
- Data retained only as long as necessary
7. International Data Transfers
Your data may be processed outside the UAE but is protected under international privacy standards.
8. Children’s Privacy
Our website is not intended for users under 18. We do not knowingly collect children’s data.
9. Updates to This Policy
We may update this policy periodically. Changes will be posted here with a new “Last Updated” 2025.
Contact Information:
📞 Need help? Reach us at:
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Email: support@naturalmaxuae.com
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Phone: +971 50 180 3364 (Mon-Sat, 9 AM–8 PM GST)
- Contact Form: Get in touch
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Address: Al Jurf 1, Ajman, UAE (P.O. Box 2758)
Company: Natural Souq FZE LLC
Trade License: 4307764.01
Thank you for choosing Natural Max. We’re committed to serving you with excellence.