Welcome to Natural Max UAE’s Shipping Policy. Here, we provide details about our shipping processes to ensure a transparent and satisfactory shopping experience for our customers.

Order Processing Time

Orders are typically processed within 24 hours from the time they are placed, excluding weekends and holidays. During peak seasons or special promotions, processing times may vary, and we appreciate your patience.

Estimated Delivery Time

Our commitment is to deliver your order promptly. The estimated delivery time within the United Arab Emirates is 1 day. Please note that delivery times may vary based on your location, external factors (e.g., weather conditions), or unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to track your order’s delivery progress. You can also track your order directly on our website by logging into your account.

Shipping Partners

We work with reputable shipping partners to ensure the safe and timely delivery of your orders. Our primary shipping partners include Professional Courier and Runway Express Courier.

Shipping Rates

Shipping rates are a flat AED 20 for delivery throughout the UAE.

International Shipping

Currently, we only offer shipping services within the United Arab Emirates. We are continually working to expand our shipping services to serve our global customers better.

Order Confirmation

Upon placing your order, you will receive an order confirmation email containing details of your purchase. Please review this confirmation, and contact us immediately if you notice any discrepancies.

Shipping Address

It is essential to provide accurate and complete shipping information when placing your order. Any inaccuracies may lead to delivery delays or order complications. If you need to update your shipping address, please contact our customer support team promptly.

Delays or Issues

While we strive to ensure timely deliveries, certain circumstances beyond our control may lead to delays. If you encounter any issues or have concerns about your order’s status, please reach out to our customer support team, and we will assist you promptly.

Contact Information

For any questions, clarifications, or assistance regarding our Shipping Policy, please contact us via email at support@naturalmaxuae.com or telephone +971501803364 or Whatsapp: Chat with us on WhatsApp .

Thank you for choosing Natural Max UAE. We appreciate your trust in our services and look forward to serving you with excellence.